Mokulele Promises Improvements
By Catherine Cluett Pactol | Editor
Mokulele Airlines executives say better service is on the way after months of what some residents describe as a nightmare flying on the island’s only air carrier. March brought particularly frustrating experiences with extensive delays and cancellations that the airline says were due to weather and mechanical issues, leaving passengers stranded.
Mokulele serves as a lifeline for the small community, especially when it comes to critical medical appointments and off-island work. But residents say they can no longer depend on Mokulele to get them there.
“Whether you’re coming here [to Oahu] for a Bruno Mars concert or you’re coming here for your chemotherapy, either one, you gotta be able to depend on us to leave pretty close to the time you made that ticket — that’s where we have to get to,” said Richard Schuman, executive vice president of Mokulele and owner of the former Makani Kai Air. …
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