New Online Travel Application Mandatory

State of Hawaii News Release

A new online Safe Travels application will be mandatory for all travelers on Sept. 1, the State of Hawaii announced. This new digital application, which collects the required health and travel information, is critical to protecting the health of our residents and visitors alike. Safe Travels is one part of a multi-layered screening process which includes arrival temperature checks, and secondary screening for those with symptoms or temperatures of 100.4 degrees Fahrenheit or higher. The application can be found at travel.hawaii.gov.

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Safe Travels digitizes and simplifies the current paper-based process. Currently, there are two different types of forms – one each for interisland and transpacific – for travel to and within Hawaii. This platform provides a one stop shop for both type of travelers.

“I am pleased to launch this digital app which will allow our travelers to provide their required health and travel information before they arrive at the airport,” said Gov. David Ige. “It will also help us keep in contact with those who are required to be in quarantine. This is an important step in preparing to reopen our economy.”

This new online application will provide the State Department of Health (DOH) access to the mandatory health information that passengers need to provide to monitor and protect public health in real-time. It can also be used by the Dept. of the Attorney General and county law enforcement officials to enforce the quarantine rules.

Travelers are encouraged to enter their information and trip details well in advance of their flight. Once their health information is entered 24 hours before departure, travelers receive a QR code via email. The QR code on their mobile device or printed on paper gets scanned by the airport screener upon arrival.

“Compared to paper processing, this online app will save travelers time at the airport and will speed up distribution of information to state and county officials who need it to keep us all safe,” said Douglas Murdock, chief information officer, Office of Enterprise Technology Services, State of Hawaii.

This new app was developed in partnership with Google and its premier partner, SpringML, at a cost of $638,000 for the initial implementation. A platform to collect, aggregate, display, and analyze data is provided by ESRI. Funding for this project is provided by the Federal CARES Act.

Those traveling to Molokai or other Maui County locations are also required to fill out the mandatory travel declaration form and request for limited quarantine form at mauicounty.gov/travel.